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TERMS OF SERVICE
These service terms take user rights and interests protection as the core, standardize platform service behaviors, open transparent service rules, and protect every user’s legitimate rights in browsing, registration, transaction and after-sales links.
Right to Transparent Service
Users have the right to know all service rules, transaction standards, charging specifications and platform operation norms. The platform shall not set hidden rules or hidden consumption items.
Right to Safe Use
The platform shall provide safe network environment and transaction protection services, protect user account safety and personal information safety, and avoid user property and information losses.
Right to Fair Transaction
All users enjoy equal transaction rights and service rights. The platform shall not discriminate against any user or set unfair transaction barriers.
Right to Complaint & Feedback
Users have the right to put forward service feedback, complaint appeals and optimization suggestions. The platform shall respond and handle user demands in a timely manner.
Right to Standard After-Sales
Users enjoy official after-sales service guarantees in accordance with platform rules. The platform shall perform after-sales obligations and protect user transaction rights.